Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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我的 Neato 机器人没有检测到我放置的边界标记。我该怎么办?

边界标记必须平放在地上,且没有被任何物体(例如厚地毯)遮挡或隐藏,这样机器人才能检测到标记。

如果机器人在检测边界标记时仍然存在问题,请单击聊天图标寻求帮助,或访问我们的客户服务联系页面查看更多选项。

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