Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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能否在 Neato 机器人清扫时移动它?

如果您需要在 Neato 机器人运行时将其搬到其他房间,请取消当前的清扫作业,然后再提起真空吸尘器,并在放下后开始新的程序。如果在搬动前没有取消当前清扫作业,机器人无法了解自己在房间中的位置,很可能无法成功返回充电座。

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