Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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我应该在哪里放置 Neato 机器人的充电座?

将充电座靠墙放置在电源插座附近。机器人前方需要大约三英尺的开放空间才能成功对接。为获得最佳效果,请将充电座放在距离角落三英尺且距门至少三英尺的位置,如下图所示。确保机器人能够从房间中的各个位置“看到”充电座:不要将充电座放置在家具背后或底下,或是狭长的走廊或封闭的区域中。避免将充电座放在一直受阳光直射的位置。如果有厚地毯,请检查充电座是否倾斜,因为这可能影响对接。

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