Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

Neato 支持

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为节省智能设备的电量,请确保在不使用时关闭 Neato 应用。

下面是关闭或停止 Neato 应用的方法:

  • iOS:双击 Home 键,向上滑动应用图像将其关闭。完成后再次轻触 Home 键。
  • Android:打开设备的“设置”菜单,选择“应用”,从列表中选择“Neato 应用”,然后选择“强制停止”。或按住 Home 键,选择 Neato 应用,然后按“X”停止应用。
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