Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

Neato 支持



我能否将 Neato 应用用于 XV Series 、Botvac Series 或 Botvac D Series 机器人?

Neato 应用只能用于 Botvac Connected 机器人。如果您有其他 Neato 机器人,Neato 应用无法与其兼容。您可以在任意零售商处购买 Neato Botvac Connected。