Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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如何更换 Neato XV Series 机器人的电池?

您可以购买 XV Series 机器人(一组两块镍氢电池)或 Botvac/Botvac D Series 机器人(一块镍氢电池)的电池更换套件。您可以在Neato XV 的电池更换与性能优化 (PDF)查看更换 Neato XV 电池的说明,或在查看更换 Botvac/Botvac D Series 电池的说明。

确保按照说明完成更换后立即重新校准电池

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