Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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请联系客户支持。(0003、0004、8002、8005)

屏幕信息 含义 相应措施
请联系客户支持。
(0003、0004、8002、8005)
电池电量不足或需要充电。 按“选择”。

将机器人放在充电座上,直到 LED 变为常亮白色(Botvac Connected 机器人)或常亮绿色(XV、Botvac、Botvac D Series 机器人)。

启动机器人。

如果问题仍然存在,请单击聊天图标寻求帮助,或访问我们的客户服务联系页面查看更多选项。

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