Neato Customer Care Holiday Hours

We hope you are enjoying the holiday season. Our Customer Care team will be away from the office from 4pm EST on December 24th and back to normal business hours on December 27th. They will also be off from 4pm EST December 31st, 2016 and back to normal business hours on January 2nd, 2017. Feel free to fill out a contact us form and they will get back to you upon their return.

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有时,我的 Neato 机器人会一直转圈,正常吗?

很可能是因为墙壁传感器受阻。请使用干净的软布或棉签擦拭机器人侧面的传感器。

我们建议您定期清洁所有传感器:清洁频率取决于家中污垢和碎屑的数量。例如,如果有宠物,建议您每个月清洁一次传感器。

這篇文章是否有幫助?

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