- Please make sure to read the user manual.
- Please try our Knowledge base
- Please make sure to reach out to us first for troubleshooting, via the contact form in the ''Help'' button.
- If those fails, please fill-up the warranty form in the ''Help'' button.
- If you already have a case with us, sending more emails send you at the back of the queue, please bear with us while we work on it
- Please prepare your proof of purchase and make sure it's within 1 year for the USA
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